Terms of Service

Last updated: August 12, 2026

Welcome to Collier Property Care LLC ("we," "us," or "our"). By booking or using our services, or by using our website, you agree to these Terms of Service. Please read them carefully. If you do not agree, please do not use our services.

1. Our Services

Collier Property Care LLC provides pet waste removal and related yard care services in the Las Vegas Valley. Service availability, pricing, and scheduling are described on our website and confirmed at the time of booking. Prices shown online are estimates and may be adjusted based on the actual condition and size of your yard. If the price changes from your online estimate, we will confirm the updated price with you before we begin work.

2. Scheduling, Cancellations & Rescheduling

We do not require long-term contracts. You may cancel or reschedule your service at any time, subject to the following:

Please give us at least 24 hours' notice before your scheduled visit to cancel or reschedule without charge.
Cancellations with less than 24 hours' notice, or situations where we arrive and cannot access the yard (for example, a locked gate, an aggressive dog loose in the yard, or no access provided), may be charged the full visit price.
We may adjust schedules due to weather, safety concerns, or holidays, and will notify you of any changes.

3. Payment & Billing

Here is how billing works for a visit:

      Before we start. When we arrive at your property, we collect your card information before beginning work. Your card is not charged at this point.
When the work is done. We send you a text message letting you know the visit is complete.
Your invoice. We then send an invoice for the completed work. Payment is due within 7 days of the invoice date.

    

Payments are processed securely through our third-party payment processor (Square). We do not store your full card number on our servers.
By providing your card information, you authorize Collier Property Care LLC to charge that card for the completed service if the invoice is not paid by its due date, and to charge that card after each completed service for recurring service plans.
If a payment fails, we may pause service until the balance is resolved.
Estimates provided in person or over the phone are free. We do not charge a fee for quotes.

4. Text Messages

By giving us your phone number, you agree that we may send you text messages about your service, including job completion notices, scheduling updates, and billing reminders. Message and data rates may apply. You can opt out of these messages at any time by replying STOP or by contacting us directly, though we may then need to reach you by phone or email instead.

5. Your Responsibilities

Provide safe, unlocked access to the service area on your scheduled day, or provide a gate code in advance.
Secure pets that may be aggressive toward our technicians during visits.
Keep your contact and payment information up to date.

6. Satisfaction Guarantee

If you are not satisfied with a visit, contact us within 48 hours and we will make it right, which may include re-servicing the yard at no additional charge.

7. Limitation of Liability

To the fullest extent permitted by law, Collier Property Care LLC is not liable for indirect, incidental, or consequential damages arising out of our services. Our total liability for any claim related to a service is limited to the amount you paid for that service.

8. Changes to These Terms

We may update these Terms of Service from time to time. The most current version will always be posted on this page with the "last updated" date above. Continued use of our services after changes are posted means you accept the updated terms.

9. Contact Us

Questions about these terms? Reach out any time:

Phone: (702) 747-3133
Email: info@collierpropertycare.com